Why use the UT app?
Automatic dispatch without pickup refusal
We’re committed to making every trip with UT as reliable as possible, with an advanced dispatch system that doesn't let the driver know your destination.
With UT, you can see ETA and price estimates up front before booking, based on TMAP traffic information. So you can always get to your destination with an optimal route.
One app for virtually everywhere
UT lets you experience a comfortable trip with just one app. We're offering UT in Korea and the Uber network around the world, in more than 10,000 cities globally.
Ways to ride in the area
Comfortable rides at UT’s discounted rate
Request a standard midsize taxi
Large sedans with superb service
Request a premium taxi
How to use the UT app
Our core service is developing technology that connects drivers and riders on demand. Here’s how the app works, step by step:
Enter your destination
Open the app and enter where you’re going in the “Where to?” box. Tap to confirm your pickup location, then tap Confirm to be matched to a driver nearby.
Meet your driver
You can track their arrival on the map. When they’re a few minutes away, wait for them at your pickup location.
Check your ride
For your personal safety, be certain that you’re getting into the right car. Before hopping in, check the driver, car model, and license plate number against the information in the app. Once you’re in the car, have your driver confirm your name before they go.
Sit back and relax
When you arrive, payment is easy through the app. Choose to pay with the credit card saved to your account.
Rate your trip
Let us know how your trip went. You can also give your driver a compliment.
How safety is built into your experience
Support at every turn
UT has a specially trained team for always-on support. Reach them in the app, day or night, with any questions or safety concerns.
Frequently asked questions
- I have a duplicate charge. What should I do?
UT often places a temporary authorization hold on payment methods for final fares before the start of a trip. This initial fare is marked as “Pending” on the rider’s account. While this is immediately voided at our end, it might linger on your account for a short while. The actual charge is only one final charge, so you don't have to worry.
- What should I do if I don’t recognize a charge on my account?
- How can I switch my payment method for a trip?
If a trip is less than 30 days old (60 days for business trips), you can change the payment method used to pay for the trip. Follow these steps:
- Open the app and tap the menu icon.
- Select Trips and then the trip you want to update.
- Tap Get trip help and then Switch the payment method for a past trip.
- Follow the prompts to change your payment method.